At KAIORY LIMITED, customer satisfaction is our priority. If you are not satisfied with your purchase, we offer a fair and straightforward refund policy.

  1. Eligibility for Refunds
  • Refund requests must be made within 14 days of receiving the product.
  • Products must be unused, unopened, and in their original packaging.
  1. Refund Process
  • To request a refund, email us at Info@kaiory.co.uk with your order details and reason for the return.
  • Once the returned item is inspected and approved, a refund will be processed to the original payment method within 5-7 business days.
  1. Non-Refundable Items
  • Gift cards and promotional items.
  • Products not purchased directly from our website.
  1. Faulty or Damaged Items
  • If your product arrives damaged or defective, please contact us immediately with photographic evidence. We will arrange for a replacement or refund.


Company Details

KAIORY LIMITED

123 Example Street, London, UK, WC1A 1AB

Company Number: 12345678