Delivery and Returns Policy
We aim to provide a seamless shopping experience with efficient delivery and an easy returns process.
- Delivery
- Standard Delivery: Orders are typically delivered within 3-5 business days.
- Express Delivery: Available at an additional cost; delivery within 1-2 business days.
- Delivery is currently available within the United Kingdom only.
- Delivery Charges
- Standard Delivery: £4.99 (free for orders over £50).
- Express Delivery: £9.99.
- Returns
- Returns must be initiated within 14 days of receiving your order.
- Items must be returned in their original condition and packaging.
- Return Process
- Email Info@kaiory.co.uk to initiate a return. Include your order details and reason for return.
- We will provide you with a return address and further instructions.
- Customers are responsible for return shipping costs unless the item is faulty or incorrect.
- Refund Timeline
- Refunds for approved returns will be processed within 5-7 business days of receiving the returned item.
- Missing or Delayed Deliveries
- If your order has not arrived within the expected timeframe, please contact us at Info@kaiory.co.uk for assistance.
Company Details
KAIORY LIMITED
123 Example Street, London, UK, WC1A 1AB
Company Number: 12345678
